Consumer Letters - Complaints

This article is part of the Tobacco portal on Sourcewatch funded from 2006 - 2009 by the American Legacy Foundation.

Smokers write to tobacco companies about various complaints they have about their cigarettes. Some examples include letters regarding products that taste bad, contaminants found in cigarettes like bugs, rubber bands, paper clips, or cigarettes that explode.

• Worms and bugs
• Exploding cigarette
• Cigarette burns
• Mold or fungus
• General hate mail

For more information see Cigarette contaminants
Information on consumer complaints can be found by going to the Legacy Tobacco Documents Library and searching on terms like "consumer letters", "customer complaints", "consumer complaints","Cigarette contaminants" "explosion complaint", "bugs", "worms", etc.

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