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He subsequently worked as an account executive at [[Doremus Porter Novelli]] (DPN) from 1984 to 1987 before founding [[Nichols-Dezenhall]].
According to the company website, "his areas of focus include hard news media relations, crises, and marketplace assaults. Eric manages issues for clients in a wide range of industries, including consumer products, cosmetics, environmental services, food and beverage, law enforcement, medical devices, petroleum and pharmaceuticals." He is also a director of the [[National Ovarian Cancer Coalition]].
In an interview with the ''Washington Times'' Dezenhall explained that the first challenge of a crisis manager is to set realistic goals. "You have to look at the origins of the term 'damage control," he said. "In the Navy, when your ship got hit by a torpedo, your objective was to live, not to get the ship back to where it was pre-torpedo. That's the great myth of crisis management." [http://washingtontimes.com/entertainment/20050324-092629-5304r.htm]
