Tobacco consumer letters
Consumer letters are correspondence written to tobacco companies or their trade groups by smokers and nonsmokers alike. They provide insight into the relationship between people and cigarette companies. These letters generally contain questions, comments or complaints about tobacco products, advertising or other corporate behaviors. Many contain extraordinarily sad tales.
Consumer letters can be found by going to the Legacy Tobacco Documents Library and searching on the phrase "Consumer letter". You can also combine that phrase with other words. For more targeted and interesting searches, try combining the phrase "consumer letter" with words like "love," "hate," "sick," "died," "bugs," "worms," "dead," "death," etc.)
- Consumer Letters - Complaints (includes hate mail)
- Consumer letters - Complimentary/supportive
- Requests for free or discounted merchandise, coupons, etc.
- Requests to have names removed from mailing lists or databases (e.g., of deceased relatives, people who have quit smoking)
- Requests for help (due to addiction, etc.)
- Miscellaneous consumers letters to tobacco companies (letters that don't fit into other categories)
- Dying people
- SAMPLE SEARCH:
<tdo>search_term=consumer letter sick</tdo>